Contact

Ticket System
https://zid-ts.uibk.ac.at

Contact in case of IT-Problems
0512) 507-23999 Service-Hotline; Email: ZID-Service@uibk.ac.at
(0512) 507-23555 Helpdesk eCampus (OLAT); Email: e-campus@uibk.ac.at
Questions concerning VIS:online: vis@uibk.ac.at
Questions concerning LFU:online (Student portal): Support LFU:online

Filing Applications
Application for Access to ZID-Services for Employees: Information (in german)
Online Applications: e.g. Linux-Access
Questions concerning User Accounts: ZID-Benutzerverwaltung@uibk.ac.at

Other Contacts
(0512) 507-23003 Secretary; Email: ZID-Sekretariat@uibk.ac.at
(0512) 507-23444 Telephone administration; Email: Telefon-Admin@uibk.ac.at

Allocation of IP-adresses, DHCP etc.: innet-admin@uibk.ac.at
(See also: Anschluss von Instituts-PCs an das INNET)

User Support (Benutzerservice)
(0512) 507-23140 User Support Technikerstraße ("Architekturgebäude"); ZID-Technik-BS@uibk.ac.at
(0512) 507-23150 User Support Innrain; ZID-Innrain-BS@uibk.ac.at
(0512) 507-23160 User Support SOWI; ZID-Sowi-BS@uibk.ac.at

Technical Support for devices in lecture rooms
(0512) 507-23999 Hotline