Student Advisory Service
We are the first point of contact for all questions about studying at the University of Innsbruck.
We advise and inform – free of charge and confidentially – pupils, prospective students and students as well as parents and teachers.In addition, we offer events for schools, prospective students and students and design corresponding information materials.
Information and advice - how to reach us
By e-mail
Please send us an email describing your questions and your situation. We will respond to your inquiry promptly.
By phone
Give us a call during regular business hours. Many questions can be easily answered over the phone.
Open counselling
Every Thursday from 9:00-12:00, the doors of the Student Advisory Service are open for your questions.
Registration is not necessary - just drop by!
Please allow some time, there may be short waiting times.
The Student Advisory Service is located on the ground floor of the Bruno-Sander-Haus, Innrain 52f, right next to the UBI-CHAT cafeteria.
Consultation with an appointment
For better planning, we also offer bookable consultation appointments, either in person or via video conference.
Book a consultation appointment
If you would like a detailed consultation in an undisturbed setting or are travelling from a distance, we recommend scheduling an appointment.
What degree programmes are there?
How do I find the right degree programme?
How does studying work at all?
How do I organise my day-to-day studies?
What do I need to consider when starting my degree programme?
Can I study two programmes at the same time?
How can I combine studying and working?
Is there any support for financing my studies?
Problems and challenges during your studies!
Study doubts - I'm not sure anymore.
....and many other questions about studying and university life.
We provide counselling and information - free of charge, confidentially and open-ended.
We have a good overview of further support services within and outside the university and can refer you to the right centre if necessary.
We help you to get a good overview, structure information with you, provide impulses and orientation for decision-making questions and try to find solutions to your concerns together.
The Admission Department is the office at the University of Innsbruck responsible for the formal admission process.
Forspecific questions regarding application and admission (e.g. by when can I enrol? Do I have to come in person? What is the status of my Master's application? Which documents are required? Do I need a language certificate?) or if you have problems with the online application or the tuition fee, please contact the colleagues in the Admission Department either by email: studienabteilung@uibk.ac.at or by phone: +43512 507 32602.
Your contact persons
Veronika Aichner Sabine Fischler Elisabeth Formanek Christoph Kirchebner Reinhard Starnberger Iris Weiskopf Florian Westreicher
We are an interdisciplinary team and are familiar with the questions, challenges and issues that arise when choosing a degree programme, at the start of your studies and during the course of your studies. We take the time to listen to your concerns and support you in developing individual solutions and clarifying open questions.
Further offers for prospective and current students
Events and trade fairs
The Central Student Advisory Service provides information and presents the study programmes offered by the University of Innsbruck at various education fairs and action days and is available on site to answer questions and provide information.
The next dates are
- 16-17 June 2026
vocatium Bodensee
The Central Student Advisory Service also organises the following two recurring events:
The Tyrolean University Day takes place every two years.
On the open day, prospective students can get to know all aspects of the study programmes offered by the University of Innsbruck. Taster lectures and presentations are offered and there is the opportunity to visit the various locations of the University of Innsbruck.
At the start of the academic year, we organise the information and orientation event Informiert ins Studium for all first-semester students every autumn.
There is a broad programme of lectures on study-related topics, campus tours organised by the ÖH as well as library tours and an INFO market.
There are various opportunities to get to know and experience the University of Innsbruck even before you start your studies:
In various online sessions, we present the diverse range of degree programmes offered by the University of Innsbruck in an entertaining way. These sessions are a good platform to get the right answers to open questions quickly and easily.
You can find all the information on the individual degree programmes on the University of Innsbruck website. However, if you would like to hold a brochure in your hands to inform yourself, we will be happy to send you selected information by post.
Order your free info pack and have it delivered to your door
We keep you up to date with the newsletter for prospective students: Study orientation, admission, important deadlines, decision tips and current events.
Sign up so that you don't miss any more information.
The low-threshold information and counselling service is aimed at students at the University of Innsbruck and takes place in the winter and summer semesters at the Innrain campus.
During the course of their studies, many students experience phases in which their motivation wanes, they feel overwhelmed and doubts arise.
There can be many reasons for this: Perhaps the course content does not meet expectations, career prospects are unclear, learning is difficult or contact with lecturers and fellow students is difficult.
Studying is rarely a straightforward process - ups and downs are part of it. It is often possible to pull oneself out of a motivational slump and continue with the study programme.
But what if dissatisfaction persists, learning and attending courses becomes increasingly stressful or you even feel that you are in the wrong programme and in the wrong place?
What if the thought of changing or dropping out of your degree programme becomes increasingly strong?
The Central Student Advisory Service can help you gainclarity about your situation and plan the next steps.
Typical topics:
I imagined studying differently.
I don't enjoy my degree programme.
I'm not making the progress I would like to.
Studying seems much easier for others than it does for me.
I feel overwhelmed or out of place.
I'm finding it difficult to make connections at university.
I don't know what to do next - change degree programme or drop out?
It often helps to talk to a neutral person, sort out your thoughts and develop new perspectives. We will inform you about the next steps and other support services within and outside the university.
You can reach us at: studienberatung@uibk.ac.at or +43512 507 32050
Here you can make an appointment Book a consultation appointment.
or use the open counselling on Thursday mornings from 9:00-12:00 for an initial exchange about your concerns.
Useful links
The Admission Departmentis responsible for questions regarding admission.
- Admission to the degree programme
- Tuition fees
- University entrance qualification examination
- Leave of absence from studies
College Service Centre / Examination Officesorganises admission procedures and regulates recognition options.
Counselling for young people who are the first in their family to study at a university
Studying with a child
Counselling for South Tyroleans
Students with disabilities, impairments (also temporary), mental and/or chronic illnesses.
Language learning
Campus maps
Portraits of scientists to listen to
Celebrating graduation
In addition to the information and counselling services offered by the Central Student Advisory Service of the University of Innsbruck, there are other services that can help you choose a degree programme.
Here is an overview:
- Find the right degree programme for you with the University of Innsbruck's studytest
Studying in Austria
Attend taster events in the degree programme of your choice
ÖH counselling by the Faculty Student Representation and the Student Representation
Psychological student counselling
Career and study checker - an offer from the Federal Ministry for Women, Science and Research and the Federal Ministry of Education
- Interest questionnaire 18plus
This Link lists all degree programmes that require an additional admission procedure or an entrance examination.
Housing exchange
Student halls of residence in Innsbruck
IVB (Innsbrucker Verkehrsbetriebe)
VVT (Tyrol Transport Association)
Psychological student counselling
Listening hotline by students for students
Further tasks of the Student Advisory Service
The Student Advisory Service has a broad network and is actively involved in various working groups and network meetings within and outside the University of Innsbruck.
The continuous exchange with internal and external partners enables us to keep a constant eye on relevant service and support offers as well as current developments in the counselling and higher education landscape. We use this knowledge in a targeted manner to provide prospective and current students with the best possible support.
In addition, it is important to us to make current challenges and the needs of the target groups visible in the various network activities, to think along with further developments and, if necessary, to derive new fields of action.
Our tasks also include the coordination and realisation of external appearances of the University of Innsbruck at education fairs in Austria and abroad as well as participation in various events such as the Long Night of Research or various education and action days.
We also organise various information and orientation events for prospective students and students of the University of Innsbruck.
These include the regularly organised formats:
- Online sessions Studying at the University of Innsbruck
- Start of studies info session
- Campus tour at the Innrain campus
- study&more
There are also fixed dates in the event calendar:
For more information on the upcoming dates, please contact us by e-mail or telephone.
The Student Advisory Service designs and produces Target group-specific information materials for prospective and current students. This includes the general brochure "Studying at the University of Innsbruck", coordinated faculty folders and sedcards for the individual degree programmes at Bachelor's and Master's level.
The textual and visual composition between sedcards and landing pages is coordinated by Sabine Fischler.
For larger orders of information material, employees of the University of Innsbruck are welcome to contact us by e-mail at studienberatung@uibk.ac.at.
In addition, the team at the Central Student Advisory Service has in-depth knowledge of the needs of prospective and current students as well as proven strategies for reaching target groups. We have extensive experience in the planning and implementation of measures in the transition from school to university as well as in the conception and realisation of target group-appropriate offers for prospective students on the subject of study orientation and students.
We are happy to share this knowledge and provide support on request.