The evaluation can be activated quickly and easily in VIS:online in the area "Personal data -> "My teaching" -> menu item "Teaching performance" -> tab "Course analysis".

Eight faculties are subject to a mandatory full evaluation each academic year, while the courses of the remaining eight faculties can be evaluated voluntarily at any time. In the case of a mandatory evaluation, only the participant lists in the VIS need to be checked for completeness and the evaluation period adjusted if necessary.

To set up or change your course, please follow the instructions and videos above.

Every academic year, all courses at eight faculties are subject to mandatory evaluation. This means that the mandatory full survey takes place at your faculty every two years. The advantages of this procedure are that all courses in a faculty are regularly evaluated through the biennial full survey and any evaluation fatigue among students (and lecturers) is reduced.

In the other semesters, lecturers from the other faculties have the opportunity to take part in the course on a voluntary basis.

You can find out whether your faculty is subject to mandatory or voluntary evaluation in the list below.

At the beginning of the semester, you will receive information by email from the Office for Quality Assurance in Teaching. You can always find the latest information on the website Course Analysis – Universität Innsbruck.

We ask you to adapt the course date to your course:

For the courses of the mandatory full evaluation, the month of the last course date is always saved as the default value for the evaluation date. If the course takes place at an earlier date, the evaluation date can be adjusted to an earlier month. The change must be made by the 15th of the month in which the evaluation is to take place. In exceptional cases, it is possible to postpone the evaluation window to a date after the last registered course date; please contact the Office for Quality Assurance in Teaching.

Please also refer to the instructions above or the video on changing course dates.

The course should take place in the last third of the course period. This period is sufficient for the students to have formed an opinion about the course to be evaluated. You will also have enough time to discuss the results with the students during the course and make any necessary improvements. In the case of block courses and excursions, the lecturers should determine the best time for the course individually.

Please also refer to the instructions above or the video on changing course dates.

In exceptional cases, the LVA can be reopened at a later date. All previous feedback will of course be retained, but additional feedback can be generated by sending a reminder email within seven days if the original evaluation period was not well chosen. Please contact the Office for Quality Assurance in Teaching.

No, only the lecturers themselves can change the dates or the form of the course in their personal VIS account under "My teaching". At the beginning of each semester, all lecturers in the faculties that are subject to mandatory evaluation receive information about this.

The online questionnaire is open for 14 days from receipt of the email and can only be completed once. If too few responses are generated within these two weeks, a reminder email is automatically sent to all students who have not yet participated by this time and the survey is extended for a further seven days.

In the case of online in presence, you, as the lecturer, close the evaluation after the survey has been completed.

In exceptional cases (e.g. excursions), an evaluation in paper form may also be useful. In general, however, the online survey is preferable for organisational, ecological and data protection reasons. Please contact the Office for Quality Assurance in Teaching for advice.

If the e-mail with the link to the implementation is not in your inbox, please contact the Office for Quality Assurance in Teaching.

A specially developed questionnaire is used to evaluate a course with several lecturers. The report is sent to all teachers involved after the evaluation has been completed.

Communication between lecturers and students is essential. We can only achieve a good response rate that enables a representative and substantial assessment of the course results if the importance of the course for the lecturers and also the students is communicated explicitly and repeatedly. It has also proved successful in the online format to encourage completion of the course during the course on one of the last course dates so that sufficient feedback can be collected.

Possibilities:

• Show students that you take their feedback seriously.
• Announce the publication of the results in LFU:online.
• Emphasise the dialogue with the students by discussing the results in one of the subsequent courses.
• Show students that you are interested in the further development and improvement of your teaching.
• Make sure that your students have enough time to complete the questionnaire.

Online by email:
If the course does not generate enough responses within a week, an automatic reminder email will be sent to all students who have not yet taken part. The survey will be extended by a further week.

The automated report generation for the survey is only started if the survey has been completed by at least three people.

Within the time frame of the course, you can freely choose the time of the course. Popular times are the beginning and end of the course.

Online in presence
As the beginning or end of a course is the best time for most lecturers to hold it, it can happen in rare cases that the WLAN is overloaded. If you notice that it takes too long to access the evaluation, we recommend that you start the course and continue the evaluation in the middle (or at a later time) of the course.

On average, it takes your students about 5 minutes to complete the questionnaire.

Evaluation during the course
In total, you should allow approx. 10-15 minutes for the evaluation - with the introduction and closing of the course by you, the insertion of the link/code into the end device and the completion of the questionnaire by your students. Please make sure that the students have enough time during the course to take part in the evaluation.

Since the beginning or end of a course is the best time for most lecturers to carry out the evaluation, it can happen in rare cases that the WLAN is overloaded. If you notice that it takes too long to access the evaluation, we recommend that you start the course and continue the evaluation in the middle (or at a later time) of the course.

In order to participate in the course online in presence and online by e-mail, your students need an internet-enabled device.

Online in presence
Students need an internet-enabled mobile device (smartphone, tablet or laptop) during the course. You may inform your students of this in one of the previous lessons.

Yes, participation in the course is not compulsory for students at the University of Innsbruck.

If you have switched your course analysis to "online in presence" but are not (or cannot) carry it out, this course will automatically be processed as an "online by mail" evaluation. In the winter semester this evaluation takes place in February and in the summer semester in September.

All surveys as well as the evaluations and analyses of the Office for Quality Assurance in Teaching are carried out in compliance with the applicable data protection regulations. All feedback is anonymised; the EvaSys software used (https://evasys.de/) guarantees the possibility of anonymous surveys.

All online surveys of the Office for Quality Assurance in Teaching, to which students are invited by email, are carried out anonymously using an automatically generated code that authorises the submission of only one response. The code that students receive by email with the invitation enables secure and personalised access to the survey. There is no connection between the access code and the student's survey data.

Of course, we also guarantee the anonymous processing of the collected data for surveys using the "online in presence" mode or for "paper surveys".

It would only be theoretically possible to identify a specific person or their response by selecting certain combinations of characteristics (e.g. age, gender, semester, degree programme, etc.) in the raw data of the database, which is not accessible to either the lecturers or the administrators. The University of Innsbruck assures you that this option will not be used.

No. All students are assigned a personalised TAN, which can only be used once. This ensures that only one re-registration can be made per person.

Teachers can only view their own course results. The publication of the results for each course in LFU:online, which is visible to all members of the university, is used by the majority of lecturers.

In addition, the course results are regularly analysed quantitatively and qualitatively and sent to the responsible dean of studies for quality assurance purposes.

The course analysis serves the sole purpose of quality assurance and improvement of teaching. Students systematically provide feedback on the course they have attended via the LVA. Teachers reflect on the student perspective and, if necessary, publish the results or discuss them with the students of the course.

In addition to lecturers, the Dean of Studies receives the feedback in aggregated form and seeks dialogue with the lecturer, at least in the case of critical results (see monitoring of results). The Rectorate receives aggregated reports from the course data records; the higher the hierarchical level, the more aggregated the data usually is.

The raw data and the results reports are deleted after 15 years; the data is stored on a secure server (ORACLE database).

Data or results are never passed on to external parties by central units.

Further information on data protection can be found here: https://www.uibk.ac.at/datenschutz/

The LVA regularly evaluates all courses at the university. The questionnaire used collects fundamental aspects of teaching quality: quantitative and qualitative feedback on the professional competence of the lecturers, the teaching of the subject matter, the content, structure and scope of the course, the framework conditions as well as student behaviour and student interest. Furthermore, general information from the participating students is also recorded. A separate questionnaire is used for courses with several lecturers; the questionnaire is available to students in German and English.

The questionnaire used for the course was developed in 2019/20 by the working group "Content redesign of the course" (participants: QS Teaching, Vice-Rector Teaching & Students, Senate Chair, Dean of Studies representative, ÖH Chair representative, questionnaire survey expert and BR 1 representative) and approved by the Rectorate. In addition to discussing the content of the questionnaire, a second working group dealt with the technical implementation.

Standardisation has the advantage that you can compare your results both with your own previous results and in dialogue with the results of other teachers within your institute or department. The profile lines offer you a good overview of the averaged results of all scale questions and enable a direct comparison with the summarised overall results of the University of Innsbruck.

The feedback from the courses is regularly analysed both quantitatively and qualitatively and used to ensure and further improve the quality of the course. The course reports are made available to the lecturers and the respective dean of studies for each course. Most lecturers also decide to publish the course results in LFU:online and thus make them accessible to students.

Once the evaluation has been completed, all course instructors will receive the report in pdf format by email:

• Online in presence: the next day
• Online by email : after the end of the evaluation period
• Paper evaluation: after consultation with the Office for Quality Assurance in Teaching

At the end of each semester, the results reports are also made available to the lecturers in VIS:online.

Most lecturers decide to publish the course results in the interests of a transparent quality culture. These can then be viewed by students in the LFU:online course catalogue.

The dialogue with the students is a central element of the course. Only in dialogue between teachers and students can individual aspects be explored in greater depth or ambiguities discussed. Through dialogue, you signal that you take student feedback seriously and that feedback can also be effective. This communication has a positive effect on your course response rate.

If you are unable to report the results back to the students because the results are only available after the course, we recommend that you publish the reports in LFU:online and alert your students by email.

Please follow the instructions above for publishing the results.

The Office for Quality Assurance in Teaching does not censor student feedback in the free text fields. The decision as to when a comment is considered offensive is subjective. Censorship could therefore hold back comments that are not considered offensive at all by the lecturers concerned.

If you are confronted with discriminatory, sexist or grossly offensive feedback, please contact your Dean of Studies or the Quality Assurance Office. Criminal or disciplinary consequences for students cannot be drawn due to the anonymity of the feedback.

Unobjective criticism is not desirable, but will occur in individual cases. If you are confronted with unobjective criticism, you have the opportunity to discuss this with the Dean of Studies or the Quality Assurance Office. We also recommend that you address this in your course: what does good feedback to improve teaching look like and what feedback is inappropriate?