Contact and Help

ZID Service Desk

First point of contact for IT-related questions and problems.

Monday - Friday: 08:00 - 16:00

+43 512 507 23999

    By mail:

    zid-service@uibk.ac.at

    As a ticket:

    Ticket system

    Personal consultation hour

    For help with passwords and 2-factor authentication.

    Every Thursday from 09:00 - 11:00

    Please book an appointment under:
    https://anny.eu/b/book/2fa-sprechstunde

    Service-specific enquiries

    OpenOlat:

    e-campus@uibk.ac.at

    Account and password:

    zid-benutzerverwaltung@uibk.ac.at

    VIS:online:

    vis@uibk.ac.at

    LFU:online:

    Support LFU:online

    Telephone malfunctions:

    +4351250723444

    Telephone administration:

    telefon-admin@uibk.ac.at

    ZID Secretariat

    Office hours: Monday - Friday from 08:30 - 15:30

    Address:

    Technikerstrasse 23
    6020 Innsbruck

    Telephone:

    +4351250723003
    +4351250723003

    Mail:

    zid-sekretariat@uibk.ac.at

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