Teaching Concept

In our courses at the level of the Bachelor and Diploma studies, we – the team “Service Management and Tourism” – are aiming at showing our students the various perspectives of Service Management and equipping them with the skills necessary for a responsible occupation in the service industry. Throughout their studies, our students will experience a practically and internationally oriented education and get to know both qualitative and quantitative empirical methods.


Bachelorstudium_Überblick englisch



At the level of our Master Program, theoretical and practical contents will be further deepened. Our students will get the opportunity to specifically evolve their skills and knowledge in the scope of Service Management.


Masterstudium Überblick englisch


Academic foundation, practical- and international orientation are crucial characteristics of our teaching concept at all three levels (Bachelor, Diploma, Master). Current practical questions will be treated based on microeconomic and behavioral scientific theories. Practical lectures will be integrated in our courses and practical projects will be treated in special seminars. Our international orientation will be expressed through the treatment of international practical examples and case studies as well as of anglophone articles.