COVID-19 information for incoming exchange students at UIBK

Last update: 19 May 2021

The University of Innsbruck is looking forward to welcoming you in Innsbruck for your exchange semester! This webpage has been designed to inform international students at UIBK about useful links and precautions regarding COVID-19 in Austria and at the University of Innsbruck in particular. In order to ensure that life at university and in your free time is as safe as possible, we urge you to comply with the legal provisions and official recommendations regarding the containment of COVID-19. As the information about entering Austria may rapidly change, we strongly advise you to contact the Foreign Ministry in your country of residence and the Austrian representation there before deciding to enter Austria.

All information is subject to change. Despite thorough research on our part and frequent updates, we would like to point out that the information provided on this webpage does not replace legally valid information provided by the Austrian government and we are unable to assume any liability for its correctness and completeness. Its purpose is to help you collate useful information in English to make your life as an exchange student in Innsbruck easier.




Please check out the official COVID info page of UIBK for the most recent information about rules of conduct on campus:

IMPORTANT: In accordance with the university's duty of care, all persons who have been in contact with a SARS-CoV-2 infected person or who have been diagnosed with an infection are asked to contact the Coronavirus Hotline of the University with the following information: First and last name, telephone number, address, brief key data on the contact (when, how long, contact in which form).

Credit: Uni Innsbruck



Credit: Pexels - Markus Winkler

Staying up to date on the changing situation in Austria is critical since safety measures and rules of conduct may change within a matter of a few days. For purposes of consistency, clarity, and accuracy, please see the following reliable English-language resources that regularly report on the situation in Austria:

Official information on the coronavirus and its management provided by the Federal Ministry of Social Affairs, Health, Care and Consumer Protection:

More detailed information is available in German:

 →Tip: The websites of most Austrian federal ministries are mainly available in German. We recommend that you download a browser such as Google Chrome with an automatic translation function (check the language settings). This will allow you to read German websites in English or other languages. Even if the translation is not perfect, it grants you access to up-to-date information.

Daily updates curated by Metropole (English-language quarterly magazine targeted at expatriates and internationals in Vienna):

Region-specific information about the coronavirus and its management in Innsbruck/Tyrol/Austria is provided by Innsbruck Tourismus (, Tirol Werbung ( and Österreich Werbung (

Official Corona Dashboard:

Corona Traffic Light System (“Corona-Ampel”): (see detailed overview of regional measures for Tyrol on subpage:



Credit: Pexels - Veerasak Piyawatanakul

The changing situation in Austria will determine entry requirements and state-mandated health and safety measures to be taken upon your arrival. For purposes of consistency, clarity, and accuracy, please see the following English-language resources from the Austrian government that are continually being updated:

For the current entry requirements to Austria including pre-departure COVID-19 testing and new pre-registration requirements as well as the corresponding forms, please visit the websites of the Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation, and Technology ( or the Federal Ministry for Social Affairs, Health, Care and Consumer Protection;

Upon submitting the Pre-Travel-Clearance (; no sooner than 72 hours before your planned entry to Austria!) you will receive a PDF document as confirmation via email. Upon entry, you must be able to present this confirmation in digital or printed form, if requested by the authorities. The information provided in this form will be transmitted to the responsible health authority and automatically deleted after 28 days. In addition to submitting the mandatory Pre-Travel-Clearance, you also have to provide a negative PCR test result, a negative antigen test result, a vaccination certificate or proof of recovery from a COVID infection in the recent past. Please check carefully which requirement applies to your country of origin and/or any country you have a layover in during your journey to Austria!

There are some exceptions from the general quarantine requirement upon entry depending on your country of origin and where you have been in the past 10 days. If you meet one of the reasons, you must provide the immigration officer (border police officer) with credible evidence upon request when you enter Austria. The final decision as to whether you have to quarantine is up to the border officer and is an individual decision.

The Austrian Consulate General New York and the official travel portal of Austria also provide a good overview and summary of the current travel information:

If you have questions about entry requirements (visa, residence permit ...), please contact the Austrian representative authority in your country of residence. You will receive legally valid information by the Austrian embassy/consulate:

Information about visa and entry conditions from the Austrian Agency for International Cooperation in Education and Research (OeAD) can be found here:

While travelling, please carry the following documents on your person in order to be able to provide supporting documentation at the airport/border if necessary (additionally, it can be useful to have a digital backup of important documents, credit cards, IDs, etc.):

  • Passport
  • hardcopies of your dorm contract
  • pre-filled Meldezettel
  • acceptance letter or confirmation of enrolment from UIBK
  • pre-travel-clearance
  • negative COVID test as well as corresponding forms (such as Medical Certificate ‘Anlage D’)

If you do not arrive directly in Austria but travel through other countries such as Germany, make sure to check the respective entry conditions in these countries as well as any special requirements your airline might have.



Credit: Pexels - Cottonbro

We recommend that everyone should be prepared for a quarantine just in case. You have to book a suitable accommodation for quarantine at your own expense. As you are not allowed to leave your accommodation for 5-10 days, everything you need should be available on site upon arrival. Think about the following topics and contact your dorm in order to prepare for a potential home quarantine in the best possible way:

  • Is the accommodation suitable for quarantine (shared bathroom/kitchen etc.)? Please check with your housing provider if it is possible to have a separate space/room and also separate bathroom/kitchen area in your accommodation during quarantine. In case this is not possible, please organise an accommodation that is suitable for this purpose.
  • Are there means of communication available (WiFi/internet access, SIM card/phone, laptop/computer)?
  • Are all necessary items in the accommodation (bedding, sheets, towels etc.)?
  • Do you have acquaintances/friends/family in Innsbruck who can take care of you during the quarantine or does your dorm offer any assistance, i. e. for grocery shopping? It is a good idea to buy some groceries directly at your port of arrival (airport/train station) since you have to go straight to your accommodation in case you have to quarantine.

The authorities might check occasionally if you comply with the quarantine requirements. If you have been placed in quarantine and fail to comply, you thereby endanger others and can expect high fines!



Credit: Pexels - Polina Tankilevitch

In case you have to quarantine, you are forbidden from leaving your accommodation. We therefore recommend that you bring the following items from your country of origin to Innsbruck in addition to the documents and objects that you would bring anyway:

WHILE TRAVELLING, please carry the following documents on your person in order to be able to provide supporting documentation at the airport/border if necessary (additionally, it can be useful to have a digital backup of important documents, credit cards, IDs, etc.):

  • Passport
  • hardcopies of your dorm contract
  • pre-filled Meldezettel
  • acceptance letter or confirmation of enrolment from UIBK
  • pre-travel-clearance
  • negative COVID test as well as corresponding forms (such as Medical Certificate ‘Anlage D’)



  • Prescription medications that you take regularly (if necessary, observe import regulations – if you have any questions, please contact the Austrian representative authority), contact lenses etc.
  • Clinical thermometer
  • Mouth-nose protection (FFP2 masks without valve currently required in Austria)
  • Hand and surface disinfectant
  • Some cash (EUR)
  • Some non-perishable food and drinks in case you suddenly have to quarantine



Credit: Pexels - Norma Mortenson

It is generally a good idea to bring a few snacks with you directly from your port of arrival (airport/train station) in case you have to undergo self-monitored quarantine after you have reached your dorm/apartment (occasional check-ups from the authorities possible).

  • Take-away from restaurants can be ordered here: (English) or (German only)
  •  You can also order groceries online from MPreis (unfortunately the site is only available in German). Orders have to be placed by 1PM for the following day (1PM Saturday for delivery on Monday):
  • Mensa to go - The university canteen offers takeaway from the following three locations:

           > Ubi Chat, Innrain 52f (08:00 – 13:30)

           > SoWi Lounge, Universitätsstraße 15 (08:00 – 13:30)

           > Café 80/82, Innrain 80-82 (11:30 – 13:30)

You can also place your order via the app ‘’ (more info here:; detailed instructions in PDF) beforehand after registering at the cash desk during your first takeaway order on site.



Credit: Pexels - Gustavo Fring


You might need to take a voluntary test before travelling or going to service providers such as hairdressers.

PLEASE NOTE: in case you have symptoms typical of COVID-19, you have to isolate yourself and call the health hotline 1450!

There are several places to get tested for COVID-19 in Innsbruck (this list is by no means complete):


Antigen tests

Antigen tests can be done all over town in various pharmacies, medical practices and test lanes/facilities. Prices may vary from EUR 00.-- (depending on the facility and if you have an EHIC (European Health Insurance Card) / Austrian social security number) to approx. EUR 30.--.

‘Tirol testet’ (free antigen tests for residents):

Register online to make an appointment for a free antigen test at Olympiahalle (Olympiastraße 10, 6020 Innsbruck). You can only do so after you have done the registration of residence in Innsbruck. 


An EHIC is required for the online registration and in this case the test is free. If you do not have an EHIC, best call your chosen pharmacy ahead to schedule an appointment and inquire about the price (usually around EUR 30.--).

Medical practices:

You can find a general practitioner close to your place of residence in this list. Call to set up an appointment and bring your EHIC if available.

Other facilities:


The city of Innsbruck opened a free test station right inside Markthalle. You DO NOT need an appointment and can just go there and register with your phone. Registration works via the following portal:

The only information you need to provide is your phone number, email, name, surname and date of birth. You also have the choice to use the registration and get your result in either English, Italian or German.

Novogenia in the Old Town: (additional info:

It is not necessary to schedule an appointment at the temporary Novogenia testing facility on the backside of the hotel “Das Innsbruck” in the Old Town (Seilergasse 10) but might speed things up. Antigen tests including a written confirmation cost EUR 29.--.

Kiweno at ‘Kaufhaus Tyrol’:

The shopping mall ‘Kaufhaus Tyrol’ in the city centre offers free antigen tests without prior registration during the official opening hours.


PCR tests

Prices for voluntary PCR tests vary but they usually start around EUR 85.--. This type of test is only free if there is a suspected COVID case among your close contacts and a PCR test is thus medically indicated by the authorities to confirm it. If you need a PCR test for travelling, here are a few options:

Novogenia in the Old Town: (additional info:

It is not necessary to schedule an appointment at the temporary Novogenia testing facility on the backside of the hotel “Das Innsbruck” in the Old Town (Seilergasse 10) but might speed things up. PCR tests including a written confirmation cost EUR 85.--.

List of other labs:


Prices may vary. Please check the labs’ websites for more details.



MeldezettelThis section is to make sure everything is in place for the first steps once you reach Austria. Upon your safe arrival in Austria, you will have to complete a number of bureaucratic steps such as completing a residence registration at City Hall (Melde- und Einwohnerwesen, Passangelegenheiten, Maria-Theresien-Straße 18, 1st floor, email:,Tel: +43 512 5360 1219,

The residence registration must be completed in Austria as soon as you arrive in your host city, latest by 3 days after arrival. This also applies to exchange students unless you have to undergo initial quarantine upon entry to Austria. In this case the authorities are more lenient and you have to go to City Hall right after the end of your quarantine in order to complete your registration. Under no circumstances should you break your quarantine!

The Meldezettel is available for download here:

A guide to filling out the government issued form (in German) is available from the OeAD at:

You will receive a confirmation document that your registration is complete. Be sure to obtain this confirmation sheet (“Bestätigung der Meldung”), as you will need it for other steps like opening a bank account.



Credit: Pexels - Pixabay

Always keep some (non-perishable) food in your room in case of self-isolation/quarantine. Do not go to courses, parties, meetings, meet friends, leave your room etc. if you feel sick!


If you show symptoms such as

 - fever,
- cough,
- sore throat
- shortness of breath,
- breathing difficulties,
- sudden loss of smell,
- sudden loss of taste,
- fear that you are ill,

stay at home, do not visit a doctor (!) and call the corona health hotline 1450 for further instructions/diagnostic clarification (In case you do not understand/speak German well enough to navigate through the automated voice instructions, please wait for the end of the message. Do not press any buttons. After the end of the message you will be transferred to the call center and can ask for an English-speaking administrator.).


Follow the instructions you receive from the employees of the health hotline.


Stay in self-isolation, i. e. avoid contact with other people. If such contact cannot be avoided, e. g. in the family, flatmates, pay particular attention to the rules of conduct to avoid infecting other people: the greatest possible distance from other people, increased hand hygiene, sneezing and coughing in the crook of your arm, use of face masks (FFP2).


Inform your contact person at UIBK (International Relations Office/IWW Office) and send an additional email to (see above, ‘How to act at university’).



Credit: Pexels - Brett Sayles

The current situation and the restrictions it brings are challenging for all of us. During this time, it is especially important to take care of your psychological and physical health. Even if physical distancing is inevitable, we should keep socially close to each other, make new friends, talk about the challenges all of us face and stay active.

  • Get in touch with ESN (Erasmus Student Network) for advice on leisure activities and to connect with other international and local students:
  • If you feel overwhelmed by the situation and would like to talk to a professional, our Psychological Counseling Center will listen to your problems:

- They also have a section dedicated to the Corona Crisis:

  • Staying active also helps passing the time. Find a lot of cheap sports classes for students on the webpage of our University Sports Institute:



International Relations Office:

Currently, access to service departments is possible by appointment only. You might consider asking questions during the virtual office hours of the International Relations Office every Wednesday morning. More information about the virtual office hours as well as address and contact details of your interlocutors can be found here:


IWW Office (for IWW business exchange students only):

Currently, access to service departments is possible by appointment only. But feel free to send an email to or use WhatsApp if you have any questions. If you need a signature for a document, please, make sure that the document is completed and send it as PDF ONLY.





Nach oben scrollen