COVID-19 information for incoming students at UIBK


This webpage has been designed to inform international students at UIBK about useful links and precautions regarding COVID-19 in Austria and at the University of Innsbruck in particular. Despite thorough research on our part and constant updates, we would like to point out that the information provided on this webpage does not replace legally valid information provided by the Austrian government and we are unable to assume any liability for its correctness and completeness.


From October 5th, the university buildings will be accessible to everyone during the normal opening times.


How to act at university:

  • Wear mouth and nose protection in all general areas
  • Keep one meter safety distance from others
  • Observe hand hygiene
  • Ventilate/air rooms regularly
  • Stay at home if you have any signs of COVID-19 and report any infections (or if you have been in close contact with someone who has tested positive for COVID-19) to corona@uibk.ac.at → more information see below
  • Do not go to courses, parties, meetings, meet friends, leave your room etc. if you feel sick
  • Always keep some food in your room in case of self-isolation/quarantine


How to behave when you have symptoms of illness and suspect that you have contracted COVID-19 (VERY IMPORTANT!):

  1. If you show symptoms

    - fever,
    - cough,
    - sore throat
    - shortness of breath,
    - breathing difficulties,
    - sudden loss of smell,
    - sudden loss of taste,
    - fear that you are ill,

    stay at home, do not visit a doctor (!) and call the corona health hotline 1450 for further instructions/diagnostic clarification (In case you do not understand/speak German well enough to navigate through the automated voice instructions, please wait for the end of the message. Do not press any buttons. After the end of the message you will be transferred to the call center and can ask for an English-speaking administrator.).
  2. Follow the instructions you receive from the employees of the health hotline.
  3. Stay in self-isolation, i. e. avoid contact with other people. If such contact cannot be avoided, e. g. in the family, flatmates, pay particular attention to the rules of conduct to avoid infecting other people: the greatest possible distance from other people, increased hand hygiene, sneezing and coughing in the crook of your arm, use of face masks.
  4.  Inform your contact person at UIBK (International Relations Office/IWW Office) and send an additional email to corona@uibk.ac.at


Useful things to have in your room

Keep in mind that if you need to undergo a self-quarantine at any point during the semester, you are not allowed to leave your accommodation. We therefore recommend that you keep the following items in your room just in case:

  • Medication that you take regularly
  • Clinical thermometer
  • Mouth-nose protection
  • Hand and surface disinfectant
  • Some cash (Euro)


Where to find general information about the situation in Austria:

Summary about the protective measures in place from 3 November to 30 November: https://media-austria-info.azureedge.net/cms-uploads-prod/default/0002/71/cd1c412a9614461373fc5cb579fcb45d6d1ac6b1.pdf

Information from the Austrian Health Ministry: https://www.sozialministerium.at/en/Coronavirus.html

Official Corona Dashboard: https://info.gesundheitsministerium.at/?l=en

Corona Traffic Light System (“Corona-Ampel”): https://corona-ampel.gv.at/

Information for travellers from the Austrian National Tourist Office: https://www.austria.info/en/service-and-facts/coronavirus-information

English News summaries: https://metropole.at/coronavirus-in-austria/

Information about visa and entry conditions from the Austrian Agency for International Cooperation in Education and Research (OeAD): https://oead.at/en/to-austria/entry-and-residence/entry-conditions-covid-19/


Where to order food when you have been quarantined:

  • Restaurants: https://www.lieferando.at/en/ (English), https://www.mjam.net/ (German only)
    • Some restaurant recommendations in the center of town:
      • Pizzeria Mamma Mia - Kiebachgasse 2, 6020 Innsbruck +43 676 6533000
      • Nguyen - Vietnamese restaurant - Innrain 2, 6020 Innsbruck, +43 660 8485305
      • Victoria Sushi Bar & Restaurant - Kaiserjägerstrasse 4a, 6020 Innsbruck, +43 512 562476
  • Supermarkets: https://shop.mpreis.at/
  • Mensa to go
    • The universtiy canteen offers takeaway from the following three locations:
      • Ubi Chat, Innrain 52f (08:00 – 13:30)
      • SoWi Lounge, Universitätsstraße 15 (08:00 – 13:30)
      • Café 80/82, Innrain 80-82 (11:30 – 13:30)

      You can also place your order via the app ‘mensa.club’ (more info here: www.mensen.at/club; detailed instructions in PDF) beforehand after registering at the cash desk during your first takeaway order on site.


Health & wellbeing

The current situation and the restrictions it brings are challenging for all of us. During this time, it is especially important to take care of your psychological and physical health. Even if physical distancing is inevitable, we should keep socially close to each other, make new friends, talk about the challenges all of us face and stay active.


Where to do voluntary PCR tests in Austria (before travelling etc.):

You can do a voluntary PCR test at the mobile screening unit from HG Pharma Lab Truck at Olympiastraße 10 in Innsbruck for EUR 85.--. Instructions on how to register for a test can be found here.

List of other testing facilities (in German):


Please note: in case you have symptoms typical of COVID-19, you have to isolate yourself and call the health hotline 1450 (see above, “How to behave when you have symptoms of illness and suspect that you have contracted COVID-19”)!


Online registration for studying at the library

From October 1st, you can study in the reading rooms of the university library facilities (Monday to Friday, 8:00-17:00). There is only a limited number of seats available and by registering, you agree for your personal data to be stored for 21 days. Studying in the library is only permitted if you register online for a seat beforehand!

In order to register, you have to enter your student email address and user identification (cXXXXXXX) here: https://www.uibk.ac.at/ulb/services/reservierung_anmelden.html

You will be sent an email with a link to a personal booking site, where you can add or cancel time slots for studying (1 slot per day, either 08:00-12:00 or 13:00-17:00). You can do up to 7 reservations for 7 days in advance and will receive a ticket for each slot that you have to bring with you in order to enter the library. If you do not use your slot, do not forget to cancel (possible until an hour before your slot starts) – if you do not cancel, you can book fewer slots in advance for 21 days to come.

Upon entering the library, you have to show your valid ticket (either electronically or as a printed document) and your student ID at the entrance. Each seat has a number that is also stated on your ticket. You are not allowed to sit in other seats!

Safety measures in the library:

  • Keep 1.5 meters safety distance from others
  • Wear mouth and nose protection until you reach your seat
  • There is surface disinfectant available for your seat and table
  • Follow general hygiene protocols at the university (see above, “How to act at university”)

More information can be found here:

https://www.uibk.ac.at/ulb/services/reservieren-faqs.html (German)

https://www.uibk.ac.at/studium/newsletter/02-2020/neues-bibliothek.html.en (English)


FAQs for all students at UIBK



Virtual Office Hours at the IRO:

Currently, access to service departments is possible by appointment only. You might consider asking questions during the virtual office hours of the International Relations Office every Wednesday morning. More information about the virtual office hours can be found here: https://www.uibk.ac.at/international-relations/index.html.de

Office Hours at the IWW Office:

Currently, access to service departments is possible by appointment only. But feel free to send an email to iww@uibk.ac.at if you have any questions. If you need a signature for a document, please, make sure that the document is completed and send it as PDF ONLY.





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